I use the phone quite a bit in my internship and most of the conversations after I hang up revolve around one question- Is he (or she) a good talker?
I’m still not sure if this phrase is grammatically correct, but everyone at the office seems to use it.
At the radio station where I work, a person’s social skills are their most treasured tools. We have a lot of guests come into the office for various purposes. The talk show I specifically work with covers anything from the forest road closures in Walla Walla, Washington to the face behind Bob’s Red Mill. I’m responsible for greeting all the guests and making them feel comfortable before they go on the air with our host. I’m also responsible for answering the phones during the show, researching discussion topics, and pre-interviewing guests.
Anyone who knows me well knows that I’m not exactly the most social person. Sometimes I’d rather be alone in my room watching pug videos on a Friday night than out with my gal-pals.
By sometimes, I mean most of the time. Pugs are really cute.
Taking these tasks in the first week was a bit overwhelming for me. When I’m nervous, I tend to become more withdrawn than usual, so performing my best in these tasks was extra difficult. But after two or three days, I began picking up new social skills while determining if a guest or caller is personable and informed enough to go on the air. The producers I work with ask me “Is he/she a good talker?” after each call. My response is almost always dependent on the caller’s skills and my ability to facilitate the discussion by asking direct questions and cutting in whenever necessary.
One thing I learned is that people are more likely to share when they know a little bit about me. It humanizes the interview process.
I may not be a “good talker” naturally, but I’m improving every day. I’m excited to have this internship to practice and do what I enjoy- hearing and broadcasting stories.